Shipping Policy

At Snugdozy Store, we're committed to processing and shipping your order with care. We want your purchases to arrive safely and on time, while keeping the shipping process simple and transparent. This Shipping Policy explains our processing times, shipping options, tracking, and important delivery information.

How Much Does Shipping Cost?

Standard shipping within the United States is a flat $5.99.

We offer FREE standard shipping on orders over $50.

Your exact shipping cost will be displayed at checkout before you complete your purchase.

How Long Will It Take to Receive My Order?

Your total delivery time consists of two stages:

Processing time — The time needed to prepare and pack your order before it ships.
Shipping time — The transit time after your package is handed to the carrier.

Estimated delivery time = Processing time + Shipping time

Please make sure your shipping address is complete and accurate, including your apartment, unit, or suite number where applicable.

Order Processing Time

Orders are typically processed within 1–3 business days after successful payment.

Business days are Monday through Friday, excluding weekends and U.S. holidays.

During holidays, promotions, seasonal sales, or periods of high order volume, processing may take longer. If a significant delay occurs, we'll do our best to keep you informed.

Shipping Time

We currently offer standard shipping within the United States.

DestinationShipping MethodEstimated Transit TimeCostUnited StatesStandard Shipping5–8 business days$5.99United StatesStandard Shipping5–8 business daysFREE over $50

Delivery estimates are not guaranteed. Weather, holidays, carrier delays, natural disasters, and other circumstances outside our control may affect delivery times.

Tracking Information

Once your order ships, you'll receive a shipping confirmation email containing your tracking number and tracking link.

Please allow 24–48 hours for the first tracking update to appear after the carrier receives your package.

If tracking has not updated for several days, we recommend contacting the shipping carrier first, as they generally have the most current information about the shipment.

Can My Order Be Delivered to Multiple Addresses?

No. Each order can only be shipped to one delivery address.

If you need items delivered to different addresses, please place separate orders.

Do You Ship to PO Boxes or Military APO/FPO Addresses?

Yes. We can ship to PO Boxes and Military APO/FPO addresses.

Please note that APO/FPO shipments may require additional delivery time. Once a package enters the military mail system, tracking information may become limited or stop updating, and we may have limited visibility into the shipment.

International Shipping

We currently ship within the United States only.

If we offer international shipping in the future, we'll update this policy with the applicable destinations, shipping options, and additional requirements.

Incorrect or Incomplete Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If you notice an address error after placing your order, please contact us as soon as possible. We'll do our best to update the address before the order ships, but changes cannot be guaranteed once processing has begun.

Snugdozy Store is not responsible for delays, failed deliveries, returned packages, or lost shipments caused by an incorrect or incomplete address provided by the customer.

Lost, Delayed, or Stolen Packages

If your package is delayed, lost in transit, or marked as delivered but you cannot locate it, please contact the shipping carrier first. The carrier may be able to provide additional delivery information or claim instructions.

If you still need assistance, contact us with your order number and tracking information, and we'll do our best to help.

Snugdozy Store is not responsible for packages that are lost, stolen, or misdelivered after the carrier has confirmed them as delivered.