Privacy Policy
How Snugdozy collects, uses, and protects your information.
Last Updated: October 6, 2026
At Snugdozy Store, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
Name
Billing and shipping address
Email address
Phone number
Order and transaction details
Information you provide when contacting customer support
Website usage and device information, such as IP address, browser type, and pages visited
We only collect information that is reasonably necessary to operate our store and provide our services.
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders
Process payments
Ship your purchases
Send order confirmations and shipping updates
Respond to customer service requests
Process returns, refunds, and exchanges
Improve our products, website, and shopping experience
Prevent fraud and protect the security of our store
Comply with applicable legal and regulatory requirements
If you choose to receive marketing communications, we may also use your email address to send information about products, promotions, or store updates. You can unsubscribe from marketing emails at any time.
3. Payment Information
Payments are processed securely through Shopify Payments and other payment services available through Shopify's checkout system.
Snugdozy Store does not store or have access to your complete credit or debit card number. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
4. Shopify
Our online store is powered by Shopify, which provides the ecommerce platform used to operate our website, process orders, and facilitate checkout.
Shopify may collect and process information as necessary to provide its services and maintain the security and functionality of the platform.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business, including:
Shopify and payment processors
Shipping and delivery providers
Website and technology service providers
Customer support services
Fraud prevention and security providers
These providers only receive information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of Snugdozy Store, our customers, or others.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to help us:
Keep your shopping cart functioning
Remember preferences
Understand how visitors use our website
Improve website performance
Provide relevant marketing and advertising where applicable
You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Your Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
Ask questions about how your information is used
To make a privacy-related request, contact us using the information below.
9. Children's Privacy
Our website is not intended for children under the age required by applicable law to provide consent for online services.
We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can review and address the situation.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of any third-party website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.
When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Snugdozy Store
2159 Darnis Cir
Morgan Hill, CA 95037
USA
Email: support@snugdozy.com
Customer Support Hours:
Monday–Friday, 9:00 AM–5:00 PM PT