Legal

Privacy Policy

How Snugdozy collects, uses, and protects your information.

Last Updated: October 6, 2026

At Snugdozy Store, we respect your privacy and are committed to protecting the personal information you provide when you visit our website or place an order.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:


  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction details

  • Information you provide when contacting customer support

  • Website usage and device information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:


  • Process and fulfill your orders

  • Process payments

  • Ship your purchases

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Process returns, refunds, and exchanges

  • Improve our products, website, and shopping experience

  • Prevent fraud and protect the security of our store

  • Comply with applicable legal and regulatory requirements

If you choose to receive marketing communications, we may also use your email address to send information about products, promotions, or store updates. You can unsubscribe from marketing emails at any time.

3. Payment Information

Payments are processed securely through Shopify Payments and other payment services available through Shopify's checkout system.

Snugdozy Store does not store or have access to your complete credit or debit card number. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.

4. Shopify

Our online store is powered by Shopify, which provides the ecommerce platform used to operate our website, process orders, and facilitate checkout.

Shopify may collect and process information as necessary to provide its services and maintain the security and functionality of the platform.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to operate our business, including:


  • Shopify and payment processors

  • Shipping and delivery providers

  • Website and technology service providers

  • Customer support services

  • Fraud prevention and security providers

These providers only receive information reasonably necessary to perform their services.

We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of Snugdozy Store, our customers, or others.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help us:


  • Keep your shopping cart functioning

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant marketing and advertising where applicable

You can adjust cookie settings through your browser. Disabling certain cookies may affect some website functionality.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Your Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:


  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of marketing communications

  • Ask questions about how your information is used

To make a privacy-related request, contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can review and address the situation.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Snugdozy Store

2159 Darnis Cir

Morgan Hill, CA 95037

USA

Email: support@snugdozy.com

Customer Support Hours:

Monday–Friday, 9:00 AM–5:00 PM PT